CQC Good · Registered for Personal Care & TDDI

Nurse-led complex care at home,
for adults and children.

One of the few homecare providers CQC-registered for the Treatment of Disease, Disorder or Injury (TDDI) — the regulated platform that lets us deliver clinical treatment and delegated healthcare safely in the home, not just personal care. A nurse-led, competency-assured route to place complex adult and children's packages, mobilised responsively and governed clinically.

Tracheostomy & ventilationEpilepsyPEG / enteral feedingPaediatric complex careRapid hospital discharge2:1 & waking nights

Safe enough for commissioners · Personal enough for families · Structured for assurance

The assurance you can evidence

Good CQC-rated across all five domains
Dual Registered — Personal Care + TDDI
0–18 + adults Nurse-led complex care at home

No Competence, No Deployment. If we cannot evidence who assessed, delegated, trained and supervised a task — the package does not start.

CQC Good

All five domains

Dual-registered

Personal Care + TDDI

Nurse-led

Clinical governance

Competency-assured

No Competence, No Deployment

Continuity by design

Small, named teams

24/7 support

Operational resilience

The TDDI advantage

Registered to treat — not just to support.

Most homecare providers hold a Personal Care registration only. GHS is also CQC-registered for the Treatment of Disease, Disorder or Injury (TDDI) — the regulated activity that lawfully enables clinical treatment and delegated healthcare in the home, for paediatric and adult complex care alike.

01

Delegated healthcare, lawfully

TDDI registration places delegated clinical tasks and treatment of long-term physical and mental health conditions within our regulated scope — under named professional supervision.

02

Purpose-built, not stretched

Where many providers stretch a personal-care registration to its limits, GHS operates complex care from a purpose-built regulatory platform.

03

Paediatric and adult pathways

One TDDI platform spanning both paediatric (0–18) and adult complex care — including LD, autism, mental health and community palliative care.

Our specialism

Complex care isn't a sideline for GHS. It's the whole business — paediatric and adult.

From enhanced homecare with health-related support through to tracheostomy, ventilation, high-risk epilepsy and paediatric complex care — every package nurse-led, competency-assured and governed clinically.

Over and under 65

For adults

Complex health needs supported safely at home, in the community or a supported-living setting.

  • Long-term & physical health conditions
  • Learning disability & autism
  • Mental health conditions
  • Delegated healthcare under nurse oversight
  • Palliative & end-of-life care
  • Rapid, safe hospital discharge

Children & young people

Paediatric care (0–18)

Nurse-led paediatric complex care at home, at school and in the community.

  • Technology-dependent & respiratory care
  • Epilepsy & seizure management
  • PEG / enteral feeding
  • Children's continuing care packages
  • 2:1 & waking-night support
  • Rapid discharge from hospital to home

Clinical capabilities

The specialties we cover

Explore complex care

Respiratory & airway

Tracheostomy, suctioning, ventilation, BiPAP, CPAP, oxygen therapy.

Neurology & epilepsy

Cerebral palsy, acquired brain injury, seizure & rescue-medication management.

Nutrition & hydration

PEG, gastrostomy, jejunostomy, enteral feeding, aspiration-risk management.

Diabetes & endocrine

Blood-glucose monitoring and delegated insulin under nurse oversight.

Continence & stoma

Catheter, bowel and stoma care to a governed clinical standard.

Skin, wounds & pressure

Pressure-area care, wound care and skin-integrity assessment.

Palliative & end-of-life

Comfort-focused care, ReSPECT planning, family and hospice liaison.

LD, autism & mental health

Positive Behaviour Support, trauma-informed care and crisis planning.

The three-tier care model

One model. Three levels of assured capability.

A shared language for matching need to capability, governance and price — so commissioners and families always know exactly what level of care a package requires.

Level 1 · Personal care with a health dimension

Enhanced Homecare

Personal care with a health dimension, delivered by trained care staff. The foundation of safe support at home for people with a stable, health-related need.

Governance
Trained care staff with health-related support competencies, overseen by the care coordination team.
Workforce
Values-based, enhanced-DBS care workers trained to a task-specific standard.

Representative scope of care

  • Medication support & monitoring
  • Diabetes prompting & observation (no delegated insulin)
  • Catheter & stoma observation
  • Nutrition, hydration & pressure-area monitoring
  • Dementia, learning-disability, autism & mental-health support
  • Palliative personal care

Why GHS

The market doesn't lack providers. It lacks providers engineered for complexity.

GHS operates complex care from a purpose-built regulatory platform — CQC-registered for Personal Care and TDDI — combining the responsiveness of a community provider with the assurance of a clinically governed, nurse-led service.

In practice that means every complex referral is clinically triaged; no high-acuity package starts without a documented assessment; every delegated task carries a named delegating professional, task-specific training, observed practice and signed competency; and every package is supervised, audited and reviewed.

Triage Assessment Delegation Competency Supervision Review
We are built to prevent
Failed dischargePackage breakdownUnsafe delegationContinuity failureAssurance deficit

Five principles that govern every package

  1. 01

    Regulated safety

    CQC dual-registered for Personal Care and Treatment of Disease, Disorder or Injury — rated Good across all five domains.

  2. 02

    Nurse-led governance

    Every package is clinically assessed, planned and supervised by a registered professional. No high-acuity package starts without documented clinical sign-off.

  3. 03

    Competency-assured workforce

    Task-specific training, observed practice and signed competency before deployment. No Competence, No Deployment.

  4. 04

    Continuity & stability

    Small, named teams built around each person, with rota resilience and 24/7 operational support — continuity by design.

  5. 05

    Commissioner value

    Priced as the cost of a safe, sustainable, governed package — measured against the total system cost of a failed one.

The assurance dashboard

Proof, not promises. Governed every month.

Every GHS package feeds a monthly Complex Care Quality Dashboard — the evidence commissioners, families and the regulator can rely on. This is what we measure.

Live governance model

Workforce continuity

01

Continuity is designed, measured and defended per package — because in complex care, the workforce is the product.

Continuity per package 0

Care delivered by the named team

Training compliance 0

Mandatory & enhanced training current

Enhanced DBS 0

All staff vetted before deployment

Mobilisation

02

Responsive, safe starts — referral to assessment to first safe shift, tracked and reported.

Referral to assessment 0

Median time to clinical assessment

Assessment to safe start 0

Median mobilisation window

First-week review 0

Structured review of every new package

Safety & clinical governance

03

Incidents, safeguarding, medication and care-plan reviews — surfaced monthly with a learning loop.

Competency compliance 0

Signed off before every delegated task

Care-plan reviews on time 0

Monthly clinical review completed

Clinical supervision 0

Registered oversight maintained

Commissioner value

04

The economic case: the cost of a governed package against the total system cost of a failed one.

CQC domains rated Good 0

Safe · Effective · Caring · Responsive · Well-led

Packages stabilised 0

Breakdowns prevented by design

Governance dashboard 0

Monthly clinical governance meeting

Figures illustrate the structure of the monthly quality dashboard and what GHS measures per package; they are representative of the governance model rather than a published audit result.

Governance you can inspect

A living policy suite behind every package

Complex care is only as safe as the governance beneath it. GHS runs a controlled library of 279+ policies and SOPs across 21 registers — every one mapped to the CQC fundamental standards.

Reg 12 · Safe care & treatment Reg 17 · Good governance Reg 18 · Staffing Reg 19 · Fit & proper persons
A 22

Corporate

B 14

Safeguarding Children & Child Protection

C 14

Consent

D 18

Referral

E 15

Delegated Healthcare

F 21

Medicines Management

G1 12

Respiratory & Airway Care

G3 9

Neurology

G4 7

Diabetes & Endocrine Support

Registers A–P · 279+ controlled documents

The GHS Clinical Academy

In complex care, the workforce is the product.

The Clinical Academy is how GHS industrialises competence — a centre of excellence for clinical education and competency assurance, ensuring every staff member is trained, assessed, supervised and supported before they ever step into a home.

The Staff Quality Wheel · six controls

01

Values-based recruitment

Recruited for the right values before skills.

02

Enhanced vetting

Enhanced DBS, right-to-work, full history & referencing.

03

Task-specific training

Trained to each clinical task before deployment.

04

Observed competency

Assessed in practice and signed off — No Competence, No Deployment.

05

Clinical supervision

Ongoing registered-professional supervision & support.

06

Audit & review

Continuous audit feeding the monthly quality dashboard.

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"GHS's personalised care transformed my son's life. Their compassion and expertise are unmatched."

- Rebecca L

"Facing a tough diagnosis, GHS gave me hope and strength. I'm more than just cared for here."

- David M

"The team at GHS Healthcare went above and beyond. Their dedication to quality care is evident in everything they do."

- Sarah T

Localised Services

Care, Support, Housing and Community Safety

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