IN CASE OF EMERGENCY, CONTACT:

Emergency Services (Police, Fire, Ambulance):
999
Use this number for life-threatening emergencies.

Non-Emergency Medical Assistance:
111
For urgent medical advice when it's not a life-threatening situation.

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Care Quality Commission (CQC) Contact Details

Online Contact Form: CQC Online Contact Form

Email: [email protected]

Telephone: 03000 616161

Lines open Mon–Fri, 8:30 AM to 5:30 PM (excluding bank holidays). Interpreters available on request.

Safeguarding Contacts

Adult Safeguarding Concerns

Email: [email protected]

Telephone: 01202 123654
Mon–Fri, 9:00 AM – 5:00 PM

Child Safeguarding Concerns

Telephone: 01202 123334
Mon–Fri, 9:00 AM – 5:00 PM

NSPCC Helpline:

0808 800 5000

Out-of-Hours Safeguarding:

01202 738256
Available outside regular office hours, weekends and holidays.

Additional Support Services:

• Samaritans (Mental Health): 116 123 (Free, 24/7)
• Mind Infoline: 0300 123 3393 (Mon–Fri, 9:00 AM – 6:00 PM)
• National Domestic Abuse Helpline: 0808 2000 247 (24/7)
• Childline: 0800 1111 (Free, 24/7)